Contact us

If you have any questions, please contact us using the form below or via email at support@dopby.com. We generally respond within 24-48 hours of your inquiry.

Please check our FAQ page and/or Terms Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

If you have a question about switching items, PLEASE provide us with an order number.

If you have any further questions or comments, please do not hesitate to contact us through:

  • Email: support@dopby.com
  • Phone: +13022312838
  • Support time:
    • Monday - Friday 08:00 - 20:00
    • Saturday 09:00 - 21:00
    • Sunday 13:00 - 22:00

Thank you

Dopby Team